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Report a Concern
At Baptist Memorial Health Care Corporation, the Corporate Compliance Office supports our mission by promoting legal and regulatory compliance across all areas of operation with a focus on reimbursement, business relationships, ethics and research. The office provides up-to-date guidance, responds to compliance concerns through audits and reports, and offers ongoing training to ensure all team members understand their responsibilities.
Baptist’s Corporate Compliance Office partners with departments across the organization to ensure compliance with laws and regulations. For concerns about standards of conduct or potential legal violations, contact Corporate Compliance at 901-227-5920 or Corporate Counsel at 901-227-5233.
If you suspect that a person is violating the law, a regulation or Baptist’s Standards of Conduct, or is committing act of patient abuse, please call the Baptist TIPS Helpline/Hotline at 877-BMH-TIPS. You can also report incidents anonymously using our Baptist TIPS online form.
Baptist Memorial Hospitals are accredited by the Joint Commission and are committed to providing high quality care and patient safety at all times. If you have concerns about the quality of care and/or patient safety provided in this organization that have not been resolved through the organization’s administration, please contact the Joint Commisision directly.
Mail:
The Office of Quality and Patient Safety (OQPS) The Joint Commission One Renaissance Boulevard Oakbrook Terrace, Illinois 60181
Online:
Submit a concern through their online submission form.
Traditional Medicare Patient
To report suspected fraud and/or abuse for a Medicare patient with traditional Medicare coverage, please contact 1-800-447-8477.
Medicare Advantage
Patient To report suspected fraud and/or abuse for a Medicare patient covered by Medicare Advantage, please contact 1-800-447-8477.